FAQs

FAQ

1. Where is Zelev Beauty Store located?
Zelev Beauty Store operates exclusively online, allowing us to reach beauty enthusiasts worldwide without the constraints of a physical location.

2. What types of products does Zelev Beauty Store offer?
We specialize in luxury skincare, cosmetics, and beauty tools,swimwears,accessories,woman wears/fashion,bags. Our curated selection includes everything from moisturizers and serums to foundations, lipsticks, and professional-grade beauty accessories.

3. Are the products at Zelev Beauty Store authentic?
Yes, absolutely. We source our products directly from authorized distributors and brands, ensuring authenticity and quality.

4. How can I contact Zelev Beauty Store if I have questions about my order?
You can reach our customer support team through the Contact Us page on our website. We're committed to providing timely assistance and addressing any inquiries you may have.

5. What payment methods does Zelev Beauty Store accept?
We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure and convenient transactions.

6. Does Zelev Beauty Store ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.

7. What is Zelev Beauty Store's return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a refund or exchange. Please visit our Returns & Exchanges page for more details.

8. Does Zelev Beauty Store offer gift wrapping services?
Yes, we offer gift wrapping options for your convenience. Simply select the gift wrapping option during checkout and add a personalized message if desired.

9. How can I stay updated on new products and promotions at Zelev Beauty Store?
Stay connected by subscribing to our newsletter and following us on social media (Facebook, Instagram, Twitter). You'll be the first to know about new arrivals, special offers, and exclusive discounts.

10. Does Zelev Beauty Store offer skincare or makeup consultations?
While we don't currently offer consultations, our product descriptions and customer reviews provide detailed information to help you make informed choices. If you have specific concerns or questions, our customer support team is here to assist you.